This one started with the newspaper. I was thumbing through the paper, saw an ad for Chuck Dunn Insurance, and looked up their website. It was pretty dated, so I picked up the phone and called.
I got to talk with Kim Terry, the agency's new owner. She'd kept the Chuck Dunn name because folks already knew and trusted it. We visited, I gave her some references, and a couple of weeks later she called back and said, "Let's do it."